Privacy Policy

1. Introduction

KeepStaffed ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our recruiting services for senior living communities.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company details when you inquire about our services or schedule a demo.
• Business Information: Information about your senior living communities, staffing needs, and current recruiting processes.
• Usage Data: Information about how you interact with our website and services.
• Communications: Records of correspondence when you contact us.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our recruiting services
• Communicate with you about our services, updates, and promotional offers
• Process transactions and manage your account
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services
• Business Partners: With your consent, to facilitate recruiting services
• Legal Requirements: When required by law or to protect our rights

5. Call Recording and Transcription

When we recruit on behalf of our clients, our recruiters speak with job candidates by phone. For those calls:

• Recruiter calls with candidates may be recorded. Candidates are notified at the start of the call.
• Recordings are transcribed, and transcripts may be processed by AI service providers to produce quality checks and aggregate reporting for our clients.
• Transcript text is deleted after 90 days. Aggregate, non-identifying statistics may be kept longer.
• We store basic candidate contact information (name, phone, email, and the role and location applied to) for recruiting purposes on behalf of our clients.
• Candidates can request deletion of their information through our contact page.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website.