FAQ
Questions operators ask us
The service
We don't send temp workers. We're dedicated recruiting labor embedded directly in your own hiring process.
Recruiting agencies typically charge a fee for each placement and work one opening at a time. We charge a flat $997/month per location and work every applicant, every weekday, whether you have one opening or ten. No per-hire fees.
Your HR director is already juggling compliance, retention, benefits, and daily fires. We're not replacing them. We give them recruiting capacity they don't have, so they can focus on everything else.
We handle frontline volume so your recruiter can focus on leadership hires, offers, and onboarding.
Hourly frontline roles in senior living, home health, and hospice: CNAs, med techs (CMT/CMA), LPNs, RNs, restorative aides, home health and hospice aides, cooks, dietary aides and servers, housekeepers, maintenance technicians, and activities assistants. We don't recruit for executive or department-head roles.
No. We guarantee the work: every applicant worked, screened, and followed up. Hiring decisions stay with you.
We keep working your pipeline so when someone gives notice, you're not starting from zero.
Getting started
Your recruiter starts once they have ATS access and a walkthrough of your process and interview schedule. If applicants are already waiting in your ATS, phone screens start right away, and your most urgent openings get worked first.
We work directly inside your existing system, with no third-party software to integrate. You give us recruiter-level access to Paycom (or whatever you use), and we manage candidates through your existing workflow and stages.
We work inside the system you already use. During onboarding, your team gives us a one-hour recorded walkthrough, and we learn it from there.
About an hour for the kickoff walkthrough, plus a few quick answers in the first couple of weeks.
Yes. Start at your hardest-to-staff location with our 30-day money-back guarantee. If it works, add your other locations with volume discounts.
Our recruiters
Our recruiters work remotely from around the world. Wherever they are, they call candidates during US business hours in your time zone and work inside your ATS like part of your team.
Yes. If many of your applicants prefer Spanish, we can assign a bilingual English and Spanish recruiter for an additional monthly fee. Ask us for pricing.
Your recruiter introduces themselves as calling on behalf of your community or agency, and works in your ATS like part of your team.
Another trained recruiter on our team covers your locations, using the written profile of your requirements.
Between 8 AM and 6 PM in your time zone, Monday through Friday.
Calls and data
Every Monday you get a weekly report for each location: interviews booked, phone screens completed, calls made, and what candidates are telling us about pay, shifts, and distance. If you ever want more detail, just reply to the email.
Yes. Candidates are told at the start of each call. Recordings and transcripts are used for quality checks and your weekly report, and transcripts are deleted after 90 days.
We keep basic contact details and call records to do the recruiting work, and transcripts are deleted after 90 days. See our Privacy Policy for details.
Billing and contracts
You pay $997 to start. If you're not satisfied within the first 30 days, we'll refund you 100%, no questions asked.
No. There are no long-term contracts. Cancel anytime with 30 days' notice.
Yes. We work the applicants who come in through your existing channels. We're the recruiting labor, not the ad spend.
Monthly, per location. ACH bank transfer has no fee. Cards carry a 3% processing fee.
No.
